Reviews

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Anthony and Julia Kaculis

Dear Dave,

We would like to bring to your attention the outstanding job that Nate and Ovi did in installing our new air conditioning and heating system. As you know, this job involved removing the old system and installing the new system as well replacing the old duct work while working in the very uncomfortable crawl spaces and attic.

Nate and Ovi were always professional, courteous, timely, neat, and sensitive to our needs and convenience. They kept us informed as to the status of the installation and answered our questions patiently. They were determined to make sure that our systems were installed properly and operated efficiently.

It is a credit to you and Atlantic Refrigeration to have two employees such as Nate and Ovi. They should be commended for their hard work, professional service, and conscientiousness in successfully providing a critical component of our home renovation project. Because of their outstanding work, as well as working with you, we would be happy to provide an outstanding recommendation for Atlantic Refrigeration to any prospective customer in the future.

Sincerely,

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Ivison Rowland (IKE)

Donald: First of all, Bryan and Cosmo did a very professional installation with our new TRANE heat pump. It is a pleasure to watch a crew that anticipates each other's moves - and minimal wasted motion. Anyway, when they finished there were no traces that they had ever been there (which is unusual in this day & age!)...

Thanks again for the prompt installation. I look forward to a miniscule electric bill next month!!

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Mrs. Wolfe

Mrs. Wolfe called to tell us how great an employee Bob Gerehart is. He has done service calls there several times and every time he has taken care of them in a courteous, knowledgeable and professional manner and she wanted to tell us how refreshing it is to know that when they call someone who actually knows what they are doing comes out. She made a point to say that there are few companies that they deal with that have employees who actually KNOW what they are doing in the area and she wanted to make sure we knew what a valuable employee he is.

KUDOS BOB!!!!!!!!!!!!!!!!

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Kathy Hilton

Hi Jamie-

I just wanted to thank Atlantic for the prompt and excellent service yesterday when my heat suddenly shut down in the morning. As busy as I know you were with the Artic Blast, Bob was here within a few hours, and had the heat up and running with great explanation and demonstration of what he was doing to repair my unit. He also followed up with a phone call later to ensure that everything was running well, and that was a first!

I just wanted to send a shout out to you all, stay warm, and have a Happy Holiday season!

Sincerely,

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Debbie & Howard Kinhart

Dear Mr. Bunting,

Thanks so much for processing that rebate for our units at Broadkill Beach. The check was sent to incorrect addresses on two occasions, but it finally arrived. $800 is a good bit of money, and we appreciate your efforts. And, then, you helped us get those Trane deals..... Needless to say, we'll be recommending your company to our Broadkill friends. Have a great holiday season, and thanks again.

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Richard Oliver

Dear Mr. Jones,

On August 5, 2010, your company installed a new heat pump in my home. Each member of your staff connected with the process was outstanding. They were helpful, knowledgeable, courteous and professional and a credit to your company.

I heard about your company when I heard you several times on the Dan Gaffney show on WGMD on Monday mornings. I thought to myself, "that guy sounds really professional; when I heed AC work, I'm calling Atlantic".

In July, my 10 year old, builder's grade unit died, so I called you and one other company I had used before for comparison. I talked to Donald Bunting, he asked a few questions, including the model number of my old unit and made an appointment for several days later. When he arrived, he had a draft written estimate with two options. The other company had come the day before totally unprepared with nothing in writing and gave me a verbal, ridiculously high price. My next decision was not hard to make. I re-contracted Mr. Bunting and made the appointment and did the paperwork.

Melvin and JC came on August 5, one of the hottest and miserably humid days of this summer. My air handler is in the attic. Nevertheless, they cheerfully and very competently worked all day but were unable to finish. It's August 6 as I write this and they are here finishing up right now. They are two great guys and you are lucky to have them. They are extremely professional.

After they left yesterday I noticed the condenser on my other system wasn't working. Without going into a lot of detail; I called Mr. bunting and he sent Chris Bennett later in the evening. Chris is really outstanding. He diagnosed the problem in a few minutes and got it working. The breaker panel was mismarked and Melvin had turned off the wrong breaker. It could happen to anyone. I'm sure when they throw the switch in a few minutes, the new system will kick right over.

I was impressed with everyone and with you company in general. When my other system goes; you'll be getting a call from me. I've already recommended you to several friends who have aging systems.

I hope that you will pass my comments on to Melvin, JC, Chris, and Donald. They deserve a well done.

Sincerely,

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Ty and Joie Waltemyer

Good morning Donald, Just wanted to say Thank You for the excellent service during the process of getting a new heating/air conditioning system. Your people were excellent, both in work ethic and quality. Your organization does not fall into the Slower Lower Delaware that seems to be the norm when getting work done on our beach home. If you ever need a reference in our area, don't hesitate to consider us.

Thanks again,

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Lisa

Donald: Thank you for all your work on this. We got our rebate check on Saturday! I am recommending you to everyone I know. I hope you get some business out of your wonderful service.

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Michale Boteler

I want you to know what a great employee you have in Chris Bennett. I have been a customer of your since 2002 and while I have many good service personnel in my house, Chris is by far the best. He went far above my expectations in restoring my cooling on Tuesday night. Please extend my thanks to Chris.

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Missy and Randy Kenworthy

Hi Dave,

We wanted to write and let you know what a great job Matt Albano always does when he visits our home. He is such a nice young man and is so efficient, knowledgeable about the systems, and always courteous. It is always so nice to open the door and see him standing there ready to work.

Your entire staff is very professional and always easy to work with and that must be a testament to good leadership on your part. We have enjoyed our working relationship with you over the last 26 years (has it been that long?).

You may or may not know that we have our home listed for sale (send a buyer please), and we will probably be leaving the area if and when it sells. We wanted you to know that we will certainly recommend you and Atlantic Refrigeration to the new buyers. We may still be here for the next service in October, but if not, we wanted to make sure you received our thanks for a job well done. Thank you again and continued success.
Sincerely,